Privacy Statement & Cookies
Summary privacy statement
Personal Data is collected for the following puproses using the following services:
Analystics Google Analystics and Facebook Ads conversion tracking (Facebook Pixel) Personal Data: Cookies; Usage Data
Managing data collection and online surveys Hotjar surveys Personal Data: Cycle Care B.V.
Contact with the User Mailing list or newsletter Personal Data: last name; Cookies;email adress; first name
Tag management Google Tag Manager Personal Data: Cookies; Usage Data
Contact information Owner and Data controller Cycle Care B.V. Keizersgracht 378 B 1016 GA Amsterdam, the Netherlands Owner contact email: email@example.com
Owner and Data controller Cycle Care B.V. Keizersgracht 378 B 1016 GA Amsterdam, the Netherlands
Owner contact email: firstname.lastname@example.org
Types of Data collected
The types of Data collected by this Application itself or through third parties include: Cookies; Usage Data; company name; email address; first name; last name.
The Data is processed at the Owner's offices and other places where the parties involved in the processing are located.
Depending on the location of the Users, the transfer of personal data may involve transferring the Users' Data to a country other than their own. For more information on the processing location of such transferred Data, Users may refer to the article detailing the processing of Personal Data.
Users also have the right to information about the legal basis of the transfer of Data to a country outside the European Union or to an international organization under public law or established by two or more countries, such as the UN, and about the security measures implemented by the Owner to protect their Data.
If such a transfer occurs, Users may learn more by referring to the relevant articles in this document or by checking with the Owner by using the information provided in the contact section. Storage time
Personal Data is processed and stored for as long as is necessary for the purpose for which it was collected
Therefore the following applies: Personal Data collected for the purposes related to the performance of a contract between the Owner and the user will be stored until this contract has been fully performed. Personal Data collected for the purpose of the owner's legitimate interest will be stored for as long as necessary to achieve these purposes. Users can find specific information about the legitimate interests pursued by the Owner in the relevant articles of this document or by contacting the Owner. The Owner may be allowed to store Personal Data for a longer period of time where the User has consented to such processing, as long as such consent is not withdrawn. In addition, the Owner may be required to store Personal Data for longer if this is necessary for the performace of legal obligation or on behalf of a goverment agency. At the end of the storage period, the Personal Data shall be deleted. Therefore, the right of acces, the right to erasure, the right to rectification and the right to data portability cannot be imposed after the expiry of the storage period.
The purpose of the processing
The Data concerning the User is collected in order for the Owner to provide its Services and for the following purposes: Analytics, Management of data collection and online surveys, Contacting the User, Tag management, Hosting and back-end infrastructure and Heatmaps and registration of sessions. Users can find more detailed information about these purposes of processing and about the specific Personal Data used for each purpose in the relevant articles in this document.
Detailed information about the processing of personal data
Personal data is collected for the following puproses using the following services: Analystics
Facebook Ads conversion tracking (Facebook pixel)(Facebook, Inc.)
Hotjar surveys (Hotjar Ltd.)
Contact with the User
Mailing list or newsletter (this Application)
By regisering for the mailing list or newsletter, the User's email address is added to the list of contacts who may receive emails containing information of a commercial or promotional nature in connection with this Application. Your email address may also be added to this list when you sign up for this Application or after making a purchase.
Collected Personal Data: last name; Cookies; email address; first name.
Heatmaps and registration of sessions
Heatmap services are used to indicate parts of a page where Users most frequently move their mouse or click. This shows where the interest lies. With these services website traffic can be viewed and analyzed and the behavior of the User can be tracked. Certain services may record sessions and make them available for visual watch later. Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hosting and back-end infrastructure
Rights of users Users may exercise certain rights in relation to their Data processed by the Owner.
In particular, Users have the right to do the following:
To withdraw their consent at any time. Users have the right to withdraw their consent if they have previously given their consent to the processing of their Personal Data.Object to the processing of their Data.
Users have the right object against the processing of their Data if the processing is carried out on a legal basis other than consent. More information can be found in the specific article down below. To get acces to their Data.
Users have the right to know whether the Owner carries out the data processing, to be aware of certain aspects of the processing and to obtain a copy of the data being processed.To verify and request rectification.
Users have the right to verify the accuracy of their Data and to request its updating or rectification thereof. and limit the processing of their Data.
Users have the right to resrict the processing of their Data under certain circumstances. In that case, the Owner will not process their Data for any other purpose other than storing it. To have ther Personal Data deleted or otherwise removed.
Users have, under certain circumstances, the right to have the Owner delete their Data.To receive their Data and have it passed on to another Data Controller.
Users have the right to obtain their Data in a structered, commonly used and machine-readable form and, if technically possible, to transfer that Data to another controller without hindrance. This provision applies provided that the Data is processed by automated means and that the processing is based on the User's consent, on an agreement to which the User is a party or on pre-contractual obligations arising therefrom.to file a complaint.
Users have the right to file a claim with their competent data protection authority.
More information about the right to object to the processing Where Personal Data is processed in the public interest, in the exercise of official authority vested in the Owner or for the purpose of the Owner's legitimate interests, the User may object to such processing by stating a reason related to his or her specific situation in order to justify the objection. However, Users should be aware that if their Personal Data is processed for direct marketing purposes, they may object to such processing at any time without stating any reasons. Users can inform themselves whether the Owner is processing Personal Data for direct marketing purposes, in the relevant articles of this document.
How to exercise these rights
Requests to exercise User rights may be adressed to the Owner using the contact details provided in this document. These request are free of charge and shall be handled by the Owner as soon as possible and always within one month.
The Owner may use the User's Personal Data for legal purposes, in court, or in pre-judicial proceedings phases in the event of unauthorized use of this Application or the related Services. The User declares that they are aware the Owner may be required to disclose Personal Data at the request of goverment agencies. Additional information about the Personal Data of the User
For the purpose of operation and maintaince, this Application and third-party services may collect files that record interaction with this Application (system logs) or use other Personal Data (such as IP address) for this purpose. information not included in this policy
More information about the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of the document for this.
How requests not to track browsing traffic are handled
Definitions and legal framework